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Contact and Support

We are now only able to assist with hardware fault warranty claims on a repair basis only.



For Hardware warranty claims please email us at Support@gpsfordummies.com.au

For All software and map issues please visit the following webpage.

http://www.gpsnavigationfordummies.com/

We regret that we are not able to offer any support for products that have not been purchased in Australia.


User Manuals

Click here to download the user manual for GPS-FD250


Trouble Shooting

If your GPS Navigation For Dummies device isn’t working correctly, this section guides you through some of the more common problems.

Resetting your system
Resetting your system is similar to restarting your computer. Occasionally, you may need to reset your device. For example, you should reset your system when it stops responding or appears to be frozen or locked up. To reset your system, press the Reset button on the side of your device using the stylus or a pin.

Power problems
If your device can’t be powered on when using battery power
Make sure the power switch on the side of the device is already in the ON position.
Check if the remaining battery power is too low to run your device.
Connect the vehicle charger or AC adapter (if available) to your device.

Screen display problems
If the screen doesn’t respond with the device power ON, try the following in order until the problem is solved:
Connect the Vehicle charger or AC adapter (if available) to your device.
Verify that the Backlight Setting is appropriate.
Reset your device to see if the problem is fixed.

GPS problems
When the GPS signal isn’t available after the device is powered on for over ten minutes, try the following in order until the problem is solved:
Make sure that the device is in an open area and severe weather conditions aren’t going on.
Exit the Navigation application and restart the navigation application by pressing the Let’s GO! button from the main screen.
Reset the device.
Voice is too low or no voice from the device speakers
If an earphone is in the earphone jack, you will not be able to hear a voice from the device speaker. Simply unplug the earphone from the device jack.
Check the Speaker Volume Setting on the device to make sure the voice is not muted or set too low.

Maintaining your device
Taking good care of your device will ensure trouble-free operation and reduce the risk of damage to your device.
Keep your device away from excessive moisture and extreme temperatures.
Avoid exposing your device to direct sunlight or strong ultraviolet light for extended periods of time.
Don’t place anything on top of your device or drop objects on your device.
Don’t subject your device to sudden and severe temperature changes. This could cause moisture condensation inside the unit, which could damage your device. In the event of moisture condensation, allow the device to dry out completely before using it again.
The screen surface can easily be scratched. Use only the stylus or your fingers to tap on the screen.
Avoid touching the device with any sharp objects.
Never clean your device with it powered on. Use a soft, lint-free cloth moistened with water to wipe the screen and the exterior of your device.
Don’t use paper towels to clean the screen.
Never attempt to disassemble, repair, or make any modifications to your device.
Disassembly and modification of the device could cause damage to your device and even bodily injury or property damage and will void any warranty.

 
       
 
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